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User Agreement

This policy enumerates the agreement between the customer and AEROWORLD TRAVELS INDIA PVT LTD. By purchasing products and services on this website, you acknowledge that you have read, understood and agreed to the following terms and conditions and accept to be legally bound by the same. If you do not agree to all the Terms and Conditions, please do not use this website.

The customer visiting and / or making reservations on aerobookings.com or through our customer service executives is referred to as "You" and "User" to the agreement and "We", "Us" and "Our" shall refer to AEROWORLD TRAVELS INDIA PVT LTD.

Aeroworld's Rights and Obligations

1. Aeroworld reserves the right to terminate access to this website to anyone at its sole discretion, at any time, for general maintenance or any other reason whatsoever.

2. As we act as an agent for third party suppliers (like Airlines, Hotels, Tour Operators) for the purpose of facilitating the bookings, you enter into a contract with these parties. Thus your bookings are governed by the terms and conditions of such suppliers. Please ensure that you read the terms and conditions of third party suppliers before making bookings as you are responsible for ensuring compliance of the terms and conditions.

3. We may share your personal information and credit card details with third parties for making your reservations, handling your queries and other purpose. For more information on sharing and handling of your information, please refer to our Privacy Policy.

4. As Aeroworld depend on third party supplier's for information like availability of seats, airfare rules, Pricing etc, we do not accept any liability whatsoever for any negligence, omission of third party suppliers. In the event of any default by the third party suppliers, we reserve the right to modify your reservations in consultation with you. In such circumstances, you shall be liable to pay additional charges, if any, as a result of your modified itinerary. Until the booking is confirmed, there is no guarantee of the displayed prices and the same might change.

5. We do not promote or endorse any particular third party service provider and shall not be responsible for the accuracy of the information provided by them on this website in relation to their products and services.

6. Aeroworld reserves the right to modify/ amend these terms and conditions at any time without prior notice by posting the revised terms and conditions on aerobookings.com. The updated terms and conditions shall supersede all the prior terms and conditions that were available on aerobookings.com.

7. Aeroworld reserves the right to charge modification/ cancellation fees depending on airline conditions and other circumstances.

8. If any terms and conditions enumerated on this website conflict with the terms and conditions of a third party supplier then these terms and conditions shall prevail.

9. If the reservation is not confirmed due to any reason whatsoever, the third party supplier shall make the refund of any amount charged from you and Aeroworld will not be liable to make another booking in lieu of the unconfirmed booking made earlier or compensate for the same.

10. Aeroworld shall be responsible for any act of omission or default on part of its employees. However Aeroworld will not accept any liability for any technical errors, unauthorized access of your personal information, inaccurate information provided by third party suppliers or any delay/ inconvenience caused due to any event or circumstances which is beyond its control.

User's Responsibility

Please note that the terms and conditions may be modified/ updated without prior notice. We suggest that you review these terms periodically. By using this website, it is understood that you have unconditionally agreed to the modified/ updated terms and conditions. By using this website, you confirm that

  • you are at least 18 yrs of age or above
  • you are capable of entering into legally binding agreements
  • you will make reservations only for yourself or for persons who have authorized you to do so
  • if you are making reservations for another person, you will communicate such person with all the terms and conditions that apply to the reservation
  • all the information provided by you on aerobookings.com is true, accurate and complete whether it is for yourself or for any other third person
  • in case you provide information of a third person, you are authorized to do so
  • sufficient credit is available in your credit card to meet all the charges and fees of the travel being booked on this website
  • you will use aerobookings.com only for the intended purpose and not for any other purpose which is unlawful or prohibited by law.
  • you will not share your Aeroworld Account Login credentials and will take all precautions to safeguard such information. For more information, refer to our Privacy Policy.
  • you will not resell or use aerobookings.com or any information/ content available on this website for commercial purpose

Third Party Terms and Conditions

Aeroworld will not be responsible for any errors, omissions or descriptions on any of its pages for the information provided by third party suppliers. The terms and conditions of third party suppliers shall additionally apply to your bookings. The user shall ensure that you have read and understood the terms and conditions of such suppliers before proceeding for a booking.

Links to Third Party Sites

Links to other websites are available on www.aerobookings.com. These website are subject to different policies. Aeroworld will not be responsible for any content or policies on such sites or links available on these website pages. User shall also ensure that you read and understand the policies and terms of these website before using such websites.

User Account Information

Upon registration, an user account is created with Aeroworld which is protected by a password provided by the user upon registration. It is the responsibility of the user to ensure that the password is not shared. Aeroworld will not be responsible for any modification or loss of account information as a result of unauthorized use of account password, whether with or without knowledge. If there is any unauthorized access to their account or breach of security, it is the duty of the user to inform Aeroworld immediately.

Privacy and Security

By using this website or transacting with us, the user accept that he has read, understood and agrees to the privacy policy mentioned on this website. To read our Privacy Policy, click here.

Website Availability and Content

  • Content
    At Aeroworld, we take all the necessary actions to ensure that all the content provided by us on this website is correct and accurate. However, Aeroworld will not be responsible for any changes made to the content as a result of human or data entry errors.
    Information such as airfares, availability of seats etc is provided by third party suppliers. As such information is not under the control of Aeroworld, we shall not be responsible for any error, default or loss arising out of the content provided by such third party suppliers.
  • Availability
    We make best efforts to ensure that the website is available to you at all times. However there may be downtime due to scheduled maintenance, unscheduled maintenance or other unforeseen circumstances. Thus we do not assure that there will be uninterrupted accessibility to the website. We do not assume any liability for any interruption, downtime or delay.

Prices and Fares

The price displayed to you is inclusive of the Flight fares, taxes and surcharge. The total of these values is displayed as the final booking amount. The taxes included in the flight price includes only the pre paid taxes and you shall pay certain taxes and surcharge, which are not pre payable, directly to the airline. Kindly note that the flight prices displayed are not guaranteed and are subject to change. Airfare is guaranteed only when your booking has been confirmed, amount is charged to your credit card and you receive a confirmation email from us.

Amendment and Cancellations

You can make amendments or cancel your bookings provided the reservation made by you is refundable. The Airline Policy with respect to modification and cancellation will be displayed to you at the time of booking. However amendment is subject to availability. Certain airlines charge some cancellation fees also. A modification/ Cancellation charge will be levied by Aeroworld and it will be in addition to any amount passed on to us from our third party supplier like Airline or Hotel.

Fees and Charges

Aeroworld reserves the right to charge fees from users for certain transactions like modification or cancellation of existing bookings. Aeroworld can alter the amount of fees at any time, without prior notice.

Submissions and Feedback

Aeroworld welcomes your comments and suggestions. However the submissions made by you will be non confidential and non proprietary. By making submissions, you grant worldwide, non exclusive, royalty free, perpetual, irrevocable, and fully sub licensable license to Aeroworld, its Subsidiaries, its corporate affiliates and its users. The material can be used, reproduced, modified, adapted, published, translated, distributed, displayed or derivative work can be created from such materials in any form, media or technology. Aeroworld may not publish all the communications submitted by you. It will be the sole discretion of Aeroworld to determine which submissions will be published.

We are happy to hear from you. We read all the feedbacks carefully. However please note that we may not be able to reply to the feedback submitted by you.

Frequent Flyer Programs

If you enter frequent flyer details while making a flight or hotel booking, kindly ensure that you provide the details correctly. Aeroworld will not be responsible if your booking is not registered under the frequent flyer program and you do not earn any points or miles on your booking.

Promotional Offers

Promotional offers and deals are provided by Aeroworld. However these promotions are valid only for the limited period. It is the duty of the user to ensure that the deal is valid while making the purchase. You can contact our customer support team for assistance.

Promotional offers and deals are provided by Aeroworld. However these promotions are valid only for the limited period. It is the duty of the user to ensure that the deal is valid while making the purchase. You can contact our customer support team for assistance.

Promotional Offers may be subject to additional terms and conditions, in such a case, ensure that you read and accept such terms and conditions before availing such deals and offers

Passport/ID, Visa and Travel Documents

The Traveler shall ensure the following and Aeroworld shall not be responsible for the same:

  • For domestic travel, the traveler´┐Żs name in the ticket should match with the name as it appears on the ID proof provided at the time of check-In.
  • In case of International Travel, the passenger name should match with the name mentioned on the passport.
  • you check-in by the stipulated check in time.
  • it is your responsibility to ensure that all the requirement relating to Passport, Visa, and Health conditions are met. If you are travelling to foreign country through a third country, you might need a transit visa. You should check with the respective country's consulate or embassy for the visa requirements.
  • Certain countries require that the traveller's passport is valid for a minimum period (generally six months) from the date of arrival into that country. Kindly ensure that your passport is valid for a period of six months from the date of your arrival into Australia.


    - The above information and requirements act as only a guide for your reference. We suggest that you check the latest Passport and Visa Regulations before your Travel. Aeroworld will not be responsible if you are denied Check-In due to improper or incomplete travel documentation.

Flight Rescheduling

It is advised that you reconfirm your flight itenary with the respective airline before your travel unless specifically informed by the airline. Aeroworld shall not be responsible for any flight rescheduling.

Prepaid Hotel Bookings

Hotel rates displayed by Aeroworld on aerobookings.com include special room rates negotiated by Aeroworld with the hotels plus applicable taxes and service charges that are retained by Aeroworld as a compensation for facilitating your bookings. By making booking on aerobookings.com, you acknowledge and agree that Aeroworld can charge the Total Price which consists of Room Rate, Taxes and Aeroworld's service fee from you.

Based on your reservation request, Aeroworld will arrange for your reservation with the hotel, including arranging for the payments with the hotel suppliers.

If you wish to modify or cancel your reservation, you shall be charged with modification or cancellation fees as applicable. However you should modify or cancel your reservation before the period enumerated in the cancellation policy of the hotel (generally within 24 to 72 hrs prior of your date of checkin) you have reserved. For assistance about hotel bookings modification and cancellations, please speak to our Customer support executive.

Certain hotels do not permit modification or cancellations to a booking already made. In such a case, your reservations cannot be modified or cancelled.

Limitation of Liability

In no event, Aeroworld or third party providers shall be liable for any injury, loss, claim, damage, or any special, exemplary, punitive, incidental or consequential damages of any kind, whether based in contract, tort or otherwise, which arises out of or in any way connected with any use of this site or content (including but not limited to any opinion provided on the website, linked sites, software, computer viruses) found herein.

If, despite the limitation above, Aeroworld, its Affiliates or their respective suppliers are found liable for any loss or damage which arises out of or in any way connected with any of the occurrences described above, then to the maximum extent permitted by law, Aeroworld, its Affiliates or their respective suppliers liabilities will in no event exceed, in the aggregate, the greater of (a) the service fees you paid to aerobookings.com in connection with such transaction(s) on this website, or (b) .

Indemnification

You shall defend and indemnify Aeroworld and third party providers and any of their officers, directors, employees and agents from and against any and all losses, liabilities, claims, damages, costs and expenses (including but not limited to reasonable legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by Aeroworld and/or its affiliates, partner websites and their respective lawful successors and assigns that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by the User pursuant to this agreement.

Intellectual Property

This Site is the sole and exclusive property of Aeroworld or its licensors. Aeroworld and its licensors retain all right, title and interest (including all copyright, trademark, patent, trade secrets, and all other intellectual property rights) in the Site. The Site is protected by copyright, trademark, patent, trade secrets, unfair competition, and other laws of worldwide, through the application of local laws or international treaties. Any unauthorized use, reproduction or modification of this Site may violate such laws.

Contact Information

If you have any doubts with respect to this policy, please contact our customer support executives for assistance.

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